Our Rentals Enquiry Management System (REMS) streamlines how you handle rental leads by centralising all communication and follow-ups directly within the CRM using WhatsApp. From one powerful workspace, you can send bulk messages, track responses, and manage tenant interactions in real time, ensuring faster communication and fewer missed opportunities. With everything connected to your pipeline, you stay in full control of every enquiry from first contact through to application.
REMS transforms your rental process into a structured, step-by-step workflow. Start by following up instantly with bulk WhatsApp messages to new enquiries, automatically moving leads through stages such as Enquiry, Still Interested, Viewing Confirmed, and beyond. Once a tenant shows interest, you can send application links, collect documentation online, and schedule viewings directly via WhatsApp. As tenants respond and take action, their status updates automatically in your pipeline, reducing manual work and keeping your process efficient and up to date.
From application to approval, REMS helps you move faster and close rentals more efficiently. Prospective tenants are guided directly to your online application form, where they can submit all required information in one step. You can then schedule viewings instantly and, once approved in principle, transfer applicants for credit checks through integrated third-party systems. This seamless flow ensures a modern, responsive rental experience that keeps tenants engaged and helps you secure agreements faster than ever before.